Returns & Exchanges

At SHEEPDOG®, we stand behind the reliability of our tactical electronics and offer a 30-day satisfaction guarantee for all original purchases. If your gear doesn't meet the mission requirements, we provide a streamlined return process to get you back in the field.

Return Process

• 1.
  Initiate Request

  Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Secure the electronics in their original packaging, ensuring all cables, manuals, and protective components are included to avoid restocking fees.

• 3.
  Ship to Command

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transit.

• 4.
  Inspection and Refund

  Our technicians will perform a quality check upon arrival, and your refund will be processed to your original payment method within 5-7 business days.